Our Services
◆Service
- Organization on the floor
- Efficiency with guests
- Upselling suited to the occasion
- A systematic but unscripted approach to each guest
- Connecting tables to improve service flow
- Timing of food calls
- Communication with the kitchen team
Ergonomics of the Restaurant
- Station setup
- Locations of certain stations
- Table placements
- Section establishment
Wine Service
- Aperitif sales tactics
- Tailored approach to guest needs and pairing requests
- Bottle or glass?
- Wine etiquette
- Temperature and glassware choices
- Spillage and portion management
Packages
◆Wine Training Session
- Staff training & tasting session (1.5-3h)
- Education on existing list or new wines
- Supporting education materials
Restaurant Optimization
- Wine list analysis & reconstruction
- Service ergonomics assessment
- Menu improvement
- Staff training with follow-up sessions
Ongoing Wine Partnership
- Regular staff training sessions
- Ongoing sommelier support
- Wine program development
- New wine introductions
How to Book
◆To prepare the most accurate proposal, please include the following details in your enquiry via the contact form.
Service & Package
Specify which service(s) you are interested in and the package that best fits your needs - Session, Full Package, or Retainer.
Restaurant Details
Include the name of your restaurant and the number of covers broken down by section - for example: Main Floor × 40, Garden Terrace × 20, Private Room × 12.
Staff for Tasting
If a tasting session is required, please state the number of staff members who will participate.
Wine Menu
Attach your current wine list if one exists. This allows for an honest assessment of the starting point before any recommendations are made.
Food Menu
Attach your food menu so that pairing philosophy and service flow can be tailored to your cuisine.
Spirit of Your Place
A brief description of the character and atmosphere of your establishment - what sets your place apart, the story behind it, and the experience you want guests to take away.